Solution Verify that there are no blocking rules for Acronis in your firewall software.įollow the steps below to check Windows Firewall settings. If you have a subscription license and it fails to activate, follow the instructions below to troubleshoot the network connection issues to Acronis servers and activate the license online. Licenses of the subscription type, Acronis True Image Essential, Advanced or Premium, cannot be activated offline. Users of Acronis True Image 2018, 20 Standard can activate Acronis True Image using the offline method: Online license activation of Acronis True Image fails if the network connection to Acronis servers is blocked in the firewall software, Windows hosts file, router settings or by Internet Service Provider (ISP).
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